Only Hosting Support Boundaries

Our Technical Support staff is always available for our customers. The Support Teams are responsible for supporting the default configurations of our servers. This includes the initial setup and configuration of the third party features included with the account as outlined on our Hosting Product Pages.

It is important to note that a number of technical issues are considered unsupported; they fall outside of our technical support boundaries. As such, the customer is not guaranteed any form of assistance from

Unsupported issues include:

Custom configuration and detailed usability questions pertaining to your included third party features. These questions must be directed to the third party vendor.

Questions related to a third party products, applications or scripts that you introduce to the server. These questions must be directed to the third party vendor or creator of the script.

Our support staff will not and cannot fulfill programming, debugging, and/or cgi requests. We will perform a best effort support for programming issues insofar as they relate to initial installation and configuration in the selected Only-Hosting Server environment. For example, a test script may be installed to verify that the server is functioning correctly. Our Support Staff may be able to assist in referring and/or recommending resources to assist the customer in working towards resolving the customer s unsupported issues.

Please keep in mind that we offer technological expertise with regard to our hosting and not web development or consulting as part of our hosting. If you would like us to provide support outside of our guidelines, then please contact us and we will happily provide you with a quotation.

Thank You,

Only-Hosting Technical Support


Business email hosting

Our Corporate Email Features

Everything You’ll Need

Business email hosting services

Technical support

Technical support is available 24 hours a day, 7 days a week via telephone, web support interface and email with a 4 hour turn around time on any given day. Our technical support team have the knowledge and ability to solve your problems without passing you on to a higher level, in most cases.

Corporate email

Server security

Server security isn’t a “Buzz” word at Only-hosting, it’s our responsibility to our client’s, big and small who entrust their websites, online business and web presence with us. Our servers are “Hardened” at every level with many layers with real time reporting of any issues, outages or problems. Our security team are people who are experienced and highly skilled in the web hosting and network security industry that raise the bar everyday.

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All our business email hosting plans can be customized, if one of our existing service packages doesn’t fit your requirements.
Please don’t hesitate to contact us and we will provide an affordable and reliable email hosting solution to meet your needs.

Business Email Pricing

Email Plans For Every Need


Satisfaction Guaranteed

24/7 Award Winning Support

While all our business email hosting technical support awards are internal, we strive to exceed any expectations our customers place on us.

30 Day Money Back Guarantee

No questions asked 30 day refund policy. Cancel your business email hosting services within the first 30 days and you will receive a full refund.

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