Privacy Statement

The following statements disclose the information practices for the websites, servers, employee’s and contractors including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

What information does collect and how is it used?

If you request something from any of the web sites, for example, our newsletter, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. We do not share this information. If you indicate your willingness to have us contact you, we may use your personal information to send you notices about special offers, new products, services, promotions, and other similar information. These notices provide opt-out opportunities so that you can cancel the service at any time.

In addition to the information we collect directly from you, we also monitor and track usage of our web site, viewing and traffic patterns, supporters’ behavior, and other similar information. We compile this information into a statistical aggregate. We use this aggregate information for internal business and administrative purposes such as improvements to our Web site, our product and service offerings, our operations, and our supporters’ service.

Does disclose the information it collects to outside parties?

We will never sell, trade or rent your personal information to others.

Does use cookies and tracking technologies?

We may or may not use cookies or other methods of collecting non-identifiable information from visits to our Web sites. This would be used to help us provide better customer service, as we measure visitor activity on our Web sites, we would do it in ways that keep the information non-identifiable. We may use cookies to analyze trends and statistics and to help us provide better customer service.

Data Stored on any servers

As a premier web and email hosting provider, all data is securely backed up, stored and secure. We do take these precautions but ultimately, the responsibility is that of each client.

All servers, data centers and networks have multiple levels and layers of security to protect client data and all employee’s and contractors are bound to keeping our client’s name, their information, and data private.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online and of which data is stored on our servers.

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Shared Website Hosting Features

Everything You’ll Need

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Technical support

Technical support is available 24 hours a day, 7 days a week via telephone, web support interface and email with a 4 hour turn around time on any given day. Our technical support team have the knowledge and ability to solve your problems without passing you on to a higher level, in most cases.

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Server security

Server security isn’t a “Buzz” word at Only-hosting, it’s our responsibility to our client’s, big and small who entrust their web sites, businesses and online presence with us. Our servers are “Hardened” at every level with many layers with real time reporting of any issues, outages or problems. Our security team are people who are experienced and highly skilled in the web hosting and network security industry that raise the bar everyday.
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All our web site hosting services can be customized if one of our existing service packages doesn’t fit your requirements.
Please don’t hesitate to contact us and we will provide a web hosting solution to meet your needs.

Collaboration tools

Frequently Asked Questions

Can I go month to month without a contract?

All web and email hosting plans are month to month unless agreed to otherwise. We require 30 days notice to cancel your services, that's it.

What are the most common business email addresses?

Most businesses use generic email accounts like info@, contact@ and then have a naming convention for emploee's such as first name.last name @company domain

Can business mail be forwarded?
Yes, all pop and imap email accounts have the ability to add a mail forwarder. As an example, info@ could get forwarded to Frank Smith instead of Frank having 2 email accounts.
Can I add more storage and or email accounts?

Yes, we can increase the amount of storage for any email service for business account. Additional fee's will apply.

What is a VPS email hosting?

VPS business email hosting is not as popular as a VPS being used for other services, as it offers a great transition from a shared email hosting environment to a virtual private server (VPS) as some people say, it's a "mini sever", whatever you call it, Only Hosting has a VPS mail server available to suite your needs.

Do you offer cloud hosting?

Yes, our collaborative email solution utilizes the Google Business Cloud, our pop and imap email have physical locations in Vancouver, BC and Toronto, Ontario to consider. Reach out to our team for an evaluation of your hosting requirments.

Does Only Hosting use solid state drives?

Our mail servers run the latest solid state drives (SSD) which out perform legacy hard drives, hands down.

Can I upgrade or downgrade my hosting package?

Yes, at anytime you can modify your business hosting package. Just let us know what you require.

Will you help my business to migrate to Only Hosting?

Yes, we will assist with any migration support and ensure it's a smooth and seamless move to Only Hosting.

Do you offer mail dedicated servers?

Absolutely! Each server is secured and configured to your specifications, and our server specialist will offer assistance and pricing, based on the supports required.

Can I register a domain name with Only-Hosting?

Yes, right from our website you  can register, transfer and renew your domain name. With over 90 extensions to choose from, finding the righ domain name is a click away. Our corporate email hosting plans come with a free domain name.

Do you offer WordPress hosting?

WordPress is one of the most popular content management systems (CMS) used on the internet today. Only-Hosting's client's can install and manage their WordPress websites easily and quickly. Free Wordpress migrations to Only Hosting

Satisfaction Guaranteed

24/7 Award Winning Support

While all our website hosting technical support awards are internal, we strive to exceed any expectations our customers place on us.

30 Day Money Back Guarantee

No questions asked 30 day refund policy. Cancel within the first 30 days and you will receive a full refund. 

Risk Free Website Hosting!

Contact us today!