Technical Support Team
Only-Hosting offers premium technical support 24 hours a day / 7 days a week. The most efficient way to contact us is through our online support ticketing system.
Please review our Technical Support boundaries before contacting us.
Submit a Ticket: Online support form
Technical Support: (833) – 604-8324 ext#3
Technical Support For:
Shared Web Hosting
VPS Web Hosting
E-Commerce Web Hosting
Reseller Web Hosting
Domain Name Registration
Email for business
Collaborative Email Hosting
Enterprise SSL Certificates
Our Corporate Email Features
Everything You’ll Need
Technical support
Technical support is available 24 hours a day, 7 days a week via telephone, web support interface and email with a 4 hour turn around time on any given day. Our technical support team have the knowledge and ability to solve your problems without passing you on to a higher level, in most cases.
Server security
Server security isn’t a “Buzz” word at Only-hosting, it’s our responsibility to our client’s, big and small who entrust their websites, online business and web presence with us. Our servers are “Hardened” at every level with many layers with real time reporting of any issues, outages or problems. Our security team are people who are experienced and highly skilled in the web hosting and network security industry that raise the bar everyday.
Customizable
All our business hosting plans can be customized, if one of our existing service packages doesn’t fit your requirements.
Please don’t hesitate to contact us and we will provide an affordable and reliable hosting solution to meet your needs.
F.A.Q.
Frequently Asked Questions
What country are you located?
We are located in Abbotsford, BC, Canada. Our corporate name is Tomorrow Technologies Inc. website is here.
Our Vancouver data center is in the heart of downtown Vancouver.
All data centers are equipped with multi-layered physical security, 24x7x365 monitoring and video surveillance. Data Center Operations are ISO 27001 certified and our managed services are audited against SOC 1 and 2 Type II framework helping your business meet its compliance requirements.
Vancouver and Toronto Data Centers
What currency do you charge in?
All pricing and invoicing is in Canadian funds.
Spam filtering, malware, virus scanning?
Included with all hosting packages is spam filtering, malware, virus scanning. If you have any questions, our technical support solutions team is there if you need assistance.
What types of email?
POP3 and IMAP Email (includes SMTP and SSL)
Shared, Collaborative Email
Domain Name Registration
Do you offer a promotion if I move my domain to Only-Hosting.net? Yes, we will pay for the second year renewal of being transferred.
Payment options?
We accept credit cards only, all major cards accepted.
Do you host WordPress websites?
Yes, we have web servers tuned specifically to make all websites pop, when people arrive.
Custom hosting plans?
Yes, we can create a special hosting plan to suit your specific requirments.
Reseller Web Hosting?
We encourage partnering with companies that would prefer our “white label” hosting option where on the surface to their customers it’s their servers, infrastructure etc. but it’s our support in the background that keeps everyone happy. For those who don’t want to this option, we have our affiliate web hosting option which offers a commission on every referred sign up.
How do I check my email from a web browser?
To access your email via a browser, type in https:// YOURDOMAIN.com/webmail/ and it will redirect you to your log in
How do I log into cPanel?
To log into your cPanel account, type in https://YOURDOMAIN.com:2083
Back ups
As stardard with all our hosting services is free, weekly back ups. If you require a website, database or email from back ups, simply contact our technical support solutions team to arrange what date did you want restored, which files etc.
Business Email Pricing
Email Plans For Every Need
Business Email
- Business Email Hosting Details
- 10 Email Addresses
- 1 GB each
- Secure POP / IMAP/ SMTP
- Secure web mail with Contacts and Calendar
- Basic Spam Protection
- Basic Virus Protection
- Send large attachments (50 mb)
- Easy email migration
- Canadian Support
- Ask us about your free domain name?
Corporate Unlimited 50-GB
- Corporate Unlimited 50-GB Business Email Hosting Details
- Unlimited Email addresses and forwards
- 50GB Total Storage email, contacts and calendars
- Secure POP / IMAP/ SMTP
- Secure web mail with Contacts and Calendar
- Basic Spam Protection
- Basic Virus Protection
- Send large attachments (50 mb)
- Easy email migration
- Canadian Support
- Ask us about your free domain name?
Corporate Email - 100-GB
- Corporate Email Hosting Unlimited 100-GB Details
- Unlimited Email addresses and forwards
- 100GB Total Storage email, contacts and calendars
- Secure POP / IMAP/ SMTP
- Secure web mail with Contacts and Calendar
- Basic Spam Protection
- Basic Virus Protection
- Send large attachments (50 mb)
- Easy email migration
- Canadian Support
- Ask us about your free domain name?
Only-Hosting
Satisfaction Guaranteed
24/7 Award Winning Technical Support Solutions!
While all our business hosting technical support awards are internal, we strive to exceed any expectations our customers place on us.
30 Day Money Back Guarantee
Try Hosted Email Risk Free
Contact us today!