Infrastructure

The data center and web hosting infrastructure needs to be top tier for all the other pieces to work well. A web server running without connectivity doesn't solve your hosting needs. Only Hosting, has the best web hosting infrastructure and hosting options, combining the best world class data centers and the most reliable web servers.

Here's how we do it!

Vancouver Data Center

  • Brand new, state-of-the-art facilities located in a AAA-rated building
  • Dual electrical grid connections from independent substations
  • Internally redundant, bypassable 250 kVA UPS systems
  • Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
  • Fault-tolerant 600V air conditioning system with humidity regulation
  • Air conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
  • Stratified air flow design for increased cooling efficiency and reduced energy costs
  • Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
  • Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
  • Infrastructure built to comply with seismic code

Check out our Vancouver Data Center, Click Here.

To see the actual building, click here.

USA Data Centers

Our USA data centers are with the world's largest telecommunications company, NTT. Only Hosting through our partnership with NTT, can provide a global Internet Protocol (IP) network with worldwide financial stability and regional data centers. NTT Communications was recently named "Best in Class" in a Telemark data services user survey. Our servers are in the NTT Data Centers in San Jose and Dulles Virginia, click here to see the NTT Network Map and click here to see the NTT Network Map and click here to tour the data center.

Network

  • Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
  • Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
  • 100% uptime guarantee (with specific SLA)
  • 24 x 7 environment and network monitoring and response
  • Multiple, fault-tolerant upstream fiber connections
  • Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100 Mbps
  • Broadcast and internal (non-Internet) traffic is unmetered!
  • Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
  • 2 x GigE (Big Pipe, Level 3)
  • 1 x OC-12 (MCI)
  • 1 x 100 Mbps (VAIX)
  • Latency-optimized routing with excellent connectivity to Canada, U.S., and Europe

Security

  • 24 x 7 building security monitoring and engineering response
  • Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
  • "Mantrap" entry with key card and biometric access authentication
  • Segmented colocation and main server rooms
  • 24 x 7 CCTV (closed circuit television) surveillance and recording
  • Closed wiring conduits for all wire and fiber outside of the server room and within the colocation room
  • Limited staff access to server rooms
  • Access logging on all key card doors
  • Rotated off-site backups

Administration and Support

  • 24 x 7 security, technical support, and remote hands on premises
  • Expertise with Linux, Free BSD and Windows platforms
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24 x 7 response
  • Custom network monitoring with user-configurable notification
  • DNS management
  • Free hardware repair (dedicated customers only)
  • Root access (dedicated and vps customers only)
  • Advanced traffic monitoring with per-service and per-IP breakdowns